The way to set your business apart is to bring your waiting room into the 21st Century. Whether it’s a medical office, law office, or anything in between, you can provide a modern atmosphere for those sitting in your waiting room.
Anyone who has been in a medical office knows how long the waits are and how fast they want to get out. It can be just as anxiety-provoking as waiting in a law office. Creating an atmosphere that is inviting, calming, and modern is essential for the people sitting in your waiting room. Besides, it’s crucial for your bottom line. Below you will find some suggestions for how to modernize your waiting room.
Open the Layout:
If you are in a waiting room, the last thing you want is to feel cramped. An open and relaxing environment can be helpful and calming. If you have any windows that face the natural outdoors, keep them open.
Open windows are excellent because they provide natural light, which is a mood booster. If your office doesn’t have windows, try floor and table lamps with soft lighting to compensate for the lack of natural light.
Furniture:
Find seating that is comfortable and welcoming. You should also find roomy accommodation, so people aren’t fighting over who gets to use the armrest. The last thing you want is cramped plastic seating.
Communication:
The perception of the passage of time is different when you are waiting for something. Researchers have found that over half of people wish they had access to estimated wait times on a screen in a waiting room. Over 60% of people want a text message notification to alert them when they are about to be called in.
Try implementing a system that allows patients to have regular updates as to the wait time. The precise accuracy of the wait time does not matter as much as that they are provided a realistic time frame for when they will be seen. Keeping people in the dark on wait times can make them more impatient and anxious.
Digital Check-in Stations:
Instead of having a long waiting line with loads of paperwork, have check-ins transitioned to digital stations. This is an outstanding method to modernize your office, improve patient confidentiality, and decrease the check-in process time. The worst thing about going to the doctor is having the receptionist loudly say, “What are you in for today?”
If you can digitize the process, confidentiality will be improved, and patients will be happier. You may need some help with the wiring components and setup, but other than that, the transition should be reasonably simple.
Stay Organized:
Keep your spaces organized and clean. Nobody wants to touch the old magazines from a year ago that everyone and their mother has looked over. The germ-filled kids’ area is out of date as well. From the entryway and check-in window to the seating area, keep things organized and clean. Use iPads, digital monitors, and excellent Wi-Fi to clear up the area and modernize your space. Stay away from the old magazine-and-toy strategy to keep people entertained.
Audio/Video Suppliers in Southern California
If you are planning to modernize your waiting room and need help with supplies, the experts at Kanex Pro are here to help! They carry a broad line of A/V connectivity products that can help you broadcast, extend, split, or multiply HD signal transmissions. While everything may sound complicated, they are available to help simplify the process and make it the most cost-effective project. Contact the experts at Kanex Pro today!